WebNPS zorgt voor een gemeenschappelijke taal waarmee klanten kunnen worden ingedeeld in categorieën De NPS-enquête splitst de scores op in drie klantcategorieën: Promotors, Criticasters en Passief tevredenen. Deze categorieën brengen de loyaliteit van klanten helder in kaart en bieden een gemeenschappelijke taal als het gaat om klanten. Web19 sep. 2024 · Tecnología y telecomunicaciones Ranking de las empresas TIC con mayor facturación en España 2024-2024 + Telecomunicaciones Vodafone: número de empleados España 2005-2024 + Telecomunicaciones...
Management and Sustainability (ESG) Report 2024 - Telefónica
Web31 mrt. 2024 · NPS Benchmarks by Industry Here are the detailed results of our 2024 NPS benchmark study. On the chart above, you can see the average NPS for each industry, as well as their highs (25th percentile) and lows (75th percentile). The leader of the group is Retail with an average NPS score of 50. WebNesta página é possível verificar o ranking das operadoras com as maiores quantidades de assinantes dos serviços de telecomunicações: Banda Larga Fixa, Telefonia Móvel, TV por Assinatura e Telefonia Fixa. Para conhecer as maiores prestadoras de seu estado ou município, utilize o filtro na barra superior desta página. harvard divinity school field education
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Web10 dec. 2024 · NPS is a way of quantifying customer satisfaction that’s recognised and trusted around the world. It measures how likely your customers are to recommend you to a friend (or in our case another business) in a single numerical score out of ten. This is combined by taking advocates’ scoring (nine and ten out of ten scores) from detractors ... WebEmployee Net Promoter Score: Was ist das? Wie ist der ENPS zu berechnen? Wie verbessert man seinen ENPS? Alles zum Mitarbeiter-Scoring hier nachlesen! zum Hauptinhalt springen Vertrieb +49 89 1208 6481 Anmelden Support Zurück English/US Deutsch English/AU & NZ English/UK Français Español/Europa Español/América Latina … WebNPS is a customer loyalty metric that measures customers’ willingness to not only return for another purchase or service but also make a recommendation to their family, friends or colleagues. It is a powerful and effective technique, which can greatly increase a company's revenue if used properly. harvard developing child youtube